Contact

Opening Hours

Monday to Friday 9am to 9pm (IST)

Saturday 10am to 6pm

Sunday 10am to 4pm

Customer care

FAQs

Shipping details

The estimated delivery time may vary product to product and can be delivered between 10-15 business days from the time of placing the order. The estimated delivery can be checked on the product detail page.

Due to high volume of orders during the sale, there might be a delay of 5-7 days in delivery.

Refund details

We have a 10-day return policy, which means you have 10 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at royalthreadartsy@gmail.com. Please note that returns will need to be sent to the following address:  Abhayanpur Carpet City Industrial Area, BHADOHI, Sant Ravidas Nagar, Uttar Pradesh, 221401 

 

Download Our Brochure

Discover our exclusive collections and get detailed insights into our latest designs. Our brochure provides a comprehensive look at our products, materials, and customization options.

What’s Inside:

  • A showcase of our premium collections
  • Detailed product descriptions and specifications
  • Customization and personalization options
  • Pricing and ordering information
  • Contact details for personalized assistance